return and refund policy
*Return & Refund Policy*
At OneClick Store, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help.
*✅ Return Eligibility:*
- You can return the product within *7 days* of delivery.
- Item must be *unused, unwashed, and in its **original packaging*.
- Opened, damaged, or used items will not be accepted.
*🧾 What is not eligible for return:*
- Personalized or custom-made items
- Items without original packaging or invoice
- Hygiene-related products (like innerwear, socks, etc.)
*🚚 Return Process:*
1. Contact our support at *support@the1clickstore.com* or WhatsApp us at *+91-xxxxxxxxxx*
2. Mention your order ID and reason for return
3. Our team will schedule a pickup or guide you for courier
*💰 Refund Policy:*
- Once we receive and inspect the returned item, we will notify you.
- If approved, the refund will be processed to your original payment method within *3–5 business days*.
*📞 Need Help?*
For any questions, contact us at *support@the1clickstore.com*
Thank you for shopping with OneClick Store!